Effective Date: [Insert Date]
Colt Epoxy Floors – Terms and Conditions
Effective Date: 01/01/2025
Welcome to Colt Epoxy Floors (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our services, website, communications, and interactions with us, including phone, SMS, and email communications.
By using our services or submitting your information to request a quote, schedule a service, or communicate with us, you agree to these Terms and Conditions.
1. Services Offered
Colt Epoxy Floors provides residential and commercial epoxy flooring solutions including but not limited to decorative coatings, garage floors, basement floors, and industrial floor coatings. All services are subject to availability and may be modified or discontinued at our discretion.
2. Quotes, Estimates, and Scheduling
Quotes and estimates are non-binding until a signed agreement or work order is executed. Scheduling is based on availability and may change due to weather or other unforeseen events. A deposit may be required to confirm your project.
3. Payments and Refunds
Payment terms will be specified in your service agreement. Final payment is due upon project completion unless otherwise agreed in writing. Deposits are non-refundable once materials have been ordered or scheduling has been confirmed. Refunds will not be issued for completed work except in cases of documented service failure.
4. SMS and Email Communications (A2P 10DLC & FCC Compliance)
By providing your mobile number or email address, you consent to receive communications from Colt Epoxy Floors including service updates, appointment reminders, and promotional offers.
- Message Frequency: Varies per engagement.
- Message and Data Rates: Standard rates may apply.
- Opt-Out: Reply STOP to unsubscribe from SMS. Use the unsubscribe link to stop emails.
We comply with the FCC, TCPA, and A2P 10DLC carrier requirements. Your contact information will not be sold or shared for third-party marketing without your consent.
5. User Conduct
You agree not to use our services or communication channels in any unlawful, abusive, threatening, defamatory, or harassing manner. We reserve the right to terminate service for violations of these terms or inappropriate behavior toward our team.
6. Warranties and Disclaimers
We aim to deliver high-quality flooring solutions. However, we do not warrant against surface imperfections, hairline cracks, or natural discoloration due to environmental conditions or the condition of the substrate. All warranties are limited to those outlined in writing at the time of service agreement.
7. Limitation of Liability
To the fullest extent allowed by law, Colt Epoxy Floors is not liable for any indirect, incidental, special, or consequential damages including lost profits or use, even if advised of the possibility.
8. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Indiana. All disputes must be resolved in the courts of Marion County, Indiana.
9. Modifications to Terms
We may update or revise these Terms at any time without notice. Continued use of our services after changes are made indicates acceptance of the new Terms.
10. Contact Us
For any questions about these Terms, contact:
Colt Epoxy Floors
Phone: (317) 809-4425
Email: [email protected]