Colt Epoxy Floors-Privacy Policy
Effective Date: [Insert Date]
At Colt Epoxy Floors, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information, particularly in accordance with the Federal Communications Commission (FCC) regulations and the A2P 10DLC messaging requirements. By using our services, including submitting information on our website or via SMS, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of personal information:
Contact Information: Name, email address, phone number, and physical address.
Service Details: Project-related information such as job location, size, type of service requested, and project timelines.
Communication Preferences: SMS opt-in status, message logs, and preferences for how we contact you.
We may collect this information when you:
Fill out forms on our website or landing pages
Request a quote
Subscribe to SMS alerts
Communicate with us via phone, text, or email
2. How We Use Your Information
Your information is used to:
Provide quotes and schedule services
Send service-related communications, including SMS updates
Respond to inquiries and provide customer support
Send occasional promotional messages if you’ve opted in
Comply with legal and regulatory obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. SMS Communication & A2P 10DLC Compliance
Colt Epoxy Floors may use SMS messaging to:
Confirm appointments
Send updates about your service
Respond to inquiries and provide quotes
Share promotional offers (only with prior consent)
Message Frequency: Message frequency varies based on your interaction with our service.
Message & Data Rates May Apply. Check with your mobile provider.
Opt-In Consent:
By submitting your phone number on our website or via a form, you expressly consent to receive SMS communications from Colt Epoxy Floors. We will only send messages to users who have provided prior express written consent, as required under FCC and A2P 10DLC rules.
Opt-Out Instructions:
To stop receiving SMS messages, reply STOP at any time. For assistance, reply HELP or contact us directly using the contact information below.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.
5. Your Rights & Choices
You have the right to:
Access and update your personal information
Opt out of promotional emails and SMS
Withdraw your consent at any time
Request deletion of your personal data (subject to legal limitations)
6. Third-Party Services
We may use third-party platforms to help deliver SMS, manage CRM systems, and host our website. These providers are required to comply with privacy and data security standards.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of our services constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Colt Epoxy Floors
Phone:(317) 809-4425
Email: [email protected]